Ditch the spreadsheets and get started with Waizen. It's easy to use, intuitive, and perfect for lean teams.
Waizen’s easy-to-use Chrome extension lets you score and review any ticket in any window—no switching tabs.
Give your customer care associates what they need to grow —performance scores, feedback, strengths, and more.
Use one of our preconfigured rubrics or customize your own to align with your CX goals.
Waizen has been built, used, and optimized by Quality Assurance experts since day one. They’ve taken their years of QA experience and bottled it all up. Now, agile Quality teams like yours can leverage the power of this exceptional tool.
Waizen (why-zen) is a combination of the words “wise” and “zen.” Wise, as in a QA tool that possesses the wisdom of the pros who built, used, and optimized it. Zen, as in the feeling our customers are left with once they get their QA rolling. Peace of mind and stellar quality are our end goals for all our customers. Every part of Waizen was created with these two things in mind.